You can reach us directly through:. Chat: Tap the chat icon on the bottom right of our website to start a conversation. Contact Us Page: Visit our Contact Us page to leave a message or start a live chat session. If your enquiry requires further help,
Our support hours are 9am to 5pm AEST/AEDT, Monday to Friday (excluding public holidays).
You can still leave us a message via our contact page, email or chat. Your message will be logged as a support ticket, and weâll get back to you as soon as possible.
Yes! When you contact us using the same email address linked to your account, youâll be able to view past interactions, reply to previous threads, and pick up where you left off.
Absolutely â our Help Center and FAQs (youâre in it now!) are full of quick answers on topics like ordering, delivery, ingredients, subscriptions, and more.
Yes, you can. Any message sent via email or chat automatically creates a support ticket. Youâll receive an email confirmation with a reference so you can follow up at any time.
Yes, we do. For any support queries, you can visit our Contact Us page. From there, you can launch a live chat or leave us a message. Itâs the best starting point for getting help.
At this time, we do not offer phone support. Our email and chat systems allow us to respond quickly and provide detailed help â and they let you keep a written record of everything, too.